Shipping and Returns
Shipping Information:
- Orders placed online that are over $65 receive shipping Free within the Continental US.
- Domestic (United States) Orders typically have average transit times of 4-7 business days.
- International Orders have average transit times of 1-2 weeks and may be subject to additional Postal or Customs delays - Consider FedEx Express options if your order is time sensitive.
- Once an order is shipped we cannot make changes, so make sure you double check all your information.
DécoPro Return Policy
- A 20% restocking fee may apply to returns not caused by manufacturer defect or shipping error.
- DécoPro is not responsible for customer errors in ordering (e.g., incorrect item, size, or color). Returns will not be accepted without prior authorization. In such cases, the buyer is responsible for return shipping costs. If the original order qualified for free shipping, DécoPro will deduct the initial shipping cost from the refund.
- Buyers must contact DécoPro within 7 days of receiving the item.
- Returns are accepted within 30 days of purchase with a valid return authorization.
- Returned items must be in new condition.
- All original packaging and accessories must be included with the return.
- Sample swatches of trims are available upon request at no charge. Click here to open the Swatch Request Form.
- Returns on cut yardage (items sold by the yard/cut to order) will only be accepted in cases of manufacturer defect or if DécoPro is responsible for shipping the wrong item. Under these circumstances DécoPro will provide return authorization once we have determined the nature of the problem. DécoPro is not responsible for customer error in ordering and no returns will be accepted without our return authorization.
- Unauthorized returns or items not claimed and returned are subject to a 20% restocking fee.
- Unclaimed Orders: We are not responsible for packages returned to us without prior authorization, or those marked as refused, unclaimed, undeliverable, or returned due to incorrect or insufficient address.
- Color Disclaimer: Learn about our Color Disclaimer Policy for accurate representation by clicking here.
For questions or concerns, please call us at 215-745-2223 or Toll Free: 1-800-TrimDepot (800-874-6337)
Used on this dress. It worked great!
I love this company. They are so good to me. The products are exceptional. ❤️
Sempre compro deste vendedor, amo os produtos e recomendo!
Another nice trim from this Etsy seller. Very pleased. Fast shipping!
Just what I was needing. Perfect & as described. Fast shipping too! Thanks
Excellent for sewing project. As described
The exact color I needed however I don't know if I was supposed to put the quantity as two to make the rope longer
Exactly as described, and shipped the next day!
Great lot of twisted green connectors.
I received very pretty cord
Great communication! Lovely craft cord. Quick shipping. Would recommend! A+++
Fast shipping, great product! Thank you!
Excellent cording for my project.
Excellent cording for my project
Quick delivery. Simple but effective!
Thank you! Great seller! Perfect!
Wonderful trim rope. Fast shipping too, thank you!
Extremely pleased with order, thank you!
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Antique Gold #C4 (Dark Yellow Gold) Sold By The Yard (36"/3 ft/0.9m)
Great product. Would highly recommend.
I am very pleased with the trim, and the shipping is super-fast.
Beautiful cord. Arrived in pristine condition. Fast shipping.
Beautiful cord. Arrived in pristine condition. Fast shipping.
Exactly as pictured, just what I wanted, for a good price. I'd buy again with confidence.
I’m a repeat buyer. Items are always promptly shipped and well packaged. Great seller communication. Highly recommended shop!
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Antique Gold #C4 (Dark Yellow Gold) Sold By The Yard (36"/3 ft/0.9m)
This was exactly what I was looking for. So happy to find the color I wanted!
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Cherry Red #E13 (Dark Crimson Red) Sold By The Yard (36"/3 ft/0.9m)
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Dark Wine Red #E10 (Dark Burgundy Red) Sold By The Yard (36"/3 ft/0.9m)
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Pure Black #K9 (Jet Black) Sold By The Yard (36"/3 ft/0.9m)
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Pure White #A1 (Bright White) Sold By The Yard (36"/3 ft/0.9m)
DÉCOPRO 3/16" (0.5cm) Small Twisted 3-ply Rope Cord Trim # 0316NL, Light Gold #B7 (Light Yellow Gold) Sold By The Yard (36"/3 ft/0.9m)